Award Winning iPhone / iPad Games

How do I upgrade to the latest version?

How do I redeem a coupon?

Why does the game suddenly quit?

How do I become a beta tester?

How do I contact Smart Box Design for more help?

How do I upgrade to the latest version?

1. On your PC or Mac, start the iTunes application
2. Then select Applications from the left menu
3. Then select Updates from the menu on the bottom
4. Any application that has an update will be listed, including WordPop!

How do I redeem a coupon to get a free game?

1. On your PC or Mac, start the iTunes application
2. Then select iTunes Store from the left menu
3. On the far right select Redeem
4. Follow the on-screen directions (The game will automatically download when the coupon is recognized)

1. Start the App Store application
2. Select Featured
3. Scroll to the bottom and select Redeem
4. Follow the on-screen directions

Why does the game suddenly quit?

This is caused from a common and known memory problem with the iPhone / iPad

1. Hold down the off button for 5 or more seconds
2. The message "slide to power off" will appear
3. Power off your iPhone / iPad
4. Wait 30 seconds and then turn your iPhone / iPad back on
5. The memory problem is fixed

How do I become a Beta Tester?

To become a Beta tester you will need to provide a UDID from your iPhone / iPad. This is a unique number that we provide to the iTunes store that identifies your device as special. Without taking this step the Beta version will not install. This is required of all beta testers for all developers.

Use App to Provide UDID or Use Manual Steps

Use FREE App to Provide UDID

1. Download and install the FREE app iNFO - UDID Sender
2. It works equally well on an iPhone / iPod Touch or iPad
3. Run App on your iPhone / iPod Touch or iPad
4. Send results from the app to tsherman(at)smartboxdesign.com, replace the "(at)" with "@".

Manual Steps

1. Steps to Provide Your UDID
2. First connect your iPhone / iPad to your computer
3. Launch iTunes on your PC or Mac
4. In the left menu you will see the name of your device in the menu. See picture below.
5. Click on the name of the device that you will be using to Beta test, example above would be Todd A. Sherman's iPod
6. Your device will appear on the right with the device's ID shown, see below.
7. 
8. Click the serial number.
9. You will now see the UDID number. See image below.
10. 
11. Email me the 40 digit UDID number exactly as it appears. Along with your First Name, Last Name, Email Address, and Phone Number.
12. Please email Todd Sherman, tsherman(at)smartboxdesign.com - remember to replace the (at) with an @
13. Note: On the Mac, the copy command will copy the number.

How do I contact Smart Box Design for more help?

1. Please send an email to support(at)smartboxdesign.com, be sure to replace (at) with @.
2. If you have an iPhone or iPod Touch, the support email can be accessed through the About menu item.